MatrixQMS - What do the labels in the CAPA project mean?

When creating a CA or PA items in the CAPA project, the label is automatically set to: not set.

This is a dropdown label which allows you to indicate and change the current status of your corrective or preventive action.

You should describe in a PROC or WI how your organization deals with it.

In general you have 3 states

  • Open, that you set while you work to define the issue and implement the actions
  • Waiting for effectiveness check, after implementation while waiting for the effectiveness check
  • Closed once you the effectiveness check has been performed

These labels are configurable. More information on labels can be found here: Defining Labels