FAQ
- How to get help?
- Tips and Tricks
- How does the free trial work?
- How does the invoicing work?
- How can I add a new user?
- How can I create a new project?
- How can I create a risk table in Excel?
- Can I create a document which includes the links to JIRA?
- Can Gates be password controlled?
- How to find open gates assigned to me?
- Do I need to validate Matrix software?
- How can I attach files to a DOC item?
- How can I change the information per item in a Document?
- How can I change the items that can act as Risk mitigations?
- How can I change the rules for overall test results?
- How can I change the traceability rules in my project?
- How can I compare two revisions of a document?
- How can I copy and paste items?
- How can i copy and paste table content?
- How can I create a predefined dropdown list for Hazard or Harm in the Risk Configuration?
- How can I create an FMEA in table form?
- How can I delete multiple items at once?
- How can I filter by labels which are NOT set?
- How can I get a quick overview of my executed tests?
- How can I get an overview of which documents still need to be signed?
- How can I give external people access to my project?
- How can I have external people sign off documents?
- How can I import existing data into Matrix?
- How can I import a complete requirements specification from word?
- How can I import data from excel with links between items?
- How can I make cross-project references?
- How can I manage different versions of a requirement, for different versions of my product?
- How can I move multiple items in the tree?
- How can I recover deleted items?
- How can I remove the document title from the Table of Contents?
- How can I restore a project as it was in the past?
- How can I search for a text inside a specific field
- How can I search for failed/passed/in progress tests?
- How can I search for items?
- How can I search for JIRA items?
- How can I show more or less information in the headings of items in documents?
- How can I show tests and test results in a document?
- How come I cannot search when adding <, > or &?
- How do I add an image for my e-signature?
- How do I attach documents / files?
- Can I reset my password?
- How do I change password settings?
- Password Strength - how strong is strong?
- How do I control the workflow?
- How do I do a full text search?
- How do I get an overview of up and downlinks of certain items?
- How do I link Matrix to JIRA?
- How do I make design reviews?
- How do I search for failed tests using MRQL
- How do I use the TOOLS project to validate Matrix and other tools?
- How to manage people that are no longer users in a specific project but still need to appear in some documentation?
- How can I download multiple documents in one zip?
- Is it possible to renumber items?
- MatrixQMS - Can I add more than one action to a CAPA?
- MatrixQMS - Can templates be published in the same project as where they are created?
- MatrixQMS - How can I create templates?
- MatrixQMS - How can I find STD items that either passed or failed?
- MatrixQMS - How can I make the SOPs available within my company?
- MatrixQMS - How does the release of PROC and WI items work?
- MatrixQMS - How does the structure of the QMS module compare with the structure of a paper-based QMS
- MatrixQMS - What do the labels in the CAPA project mean?
- What are the hosting options / can I install on-premises?
- What does Archiving a document mean? ("Ready to Sign / Release" button)
- What is the Touch function used for?
- What is the upgrade process?
- Where can I find the link to the user guide?
- Which browsers are supported by Matrix?
- Why can I not sign a document?
- Why can't I create a project / category with a previously used ID
- Which XTC will show up in the Test Execution Report?
- Why can't I see certain items in a document or a report, even though I selected the folder?
- Why can't I see the item I'm searching for?
- Why do I have to save my risks again?
- Why should I not link to external images?
- How can I search for WI or PROC items that have been reviewed but not yet ready to release?
- How to remove the Document Number from the header of my documents?
- How to unblock a user?
- How to put a section of a document in landscape orientation?
- How can I apply a custom format to a Document
- How can I apply a custom style sheet to a Document
- How can I change the look of generated documents?
- Can I rename a project?
- How can I add other fields to TC/XTC items?
- How can I manage changes?
- How to avoid browser filling my user name in input fields
- How can I copy/paste complex content such as Dashboards?
- How can I electronically sign PDFs I get from somewhere else?
- How can I use numbered sections in documents?
- Can I manage different Risk Configuration within a project?
- Why is the download progress bar orange for some documents?
- Why is a section in my DOC appearing in red?
- How can I create PDFs which are not locked?
- How to hide ID's of folders in Documents?
- Can I have different Risk configurations within a project?
- How can I add my company logo to downloaded documents
- How to add mathematical formula's in a rich text box?
- How can I add custom fields to document headers and footers?
- How to organise filters / labels if there are too many
- How can I collect Chrome logs for support
- Why doesn't Matrix work in my browser while it's just fine with my colleagues and other browsers?