Jira Integration

The following settings need / can be provided (example for JIRA clouds and JIRA server)

The settings differ for each extension, depending on the capabilities of the external tool. For JIRA clouds you need to install our (free) add-on on the Atlassian Marketplace

SettingExplanationExample (JIRA clouds)Example (Jira server)
JIRA base URLThe url  under which JIRA is accessible in a web browserhttps://YOUR_COMPANY.atlassian.nethttp://server.mycompany.com:8080/jira

The rest URL of the JIRA API, will normally be the the JIRA base URL with a appendix /rest/api/2

If you have a Jira server < 7.0 beware of this: https://community.atlassian.com/t5/Answers-Developer-Questions/How-do-I-install-or-enable-the-Jira-REST-API/qaq-p/536234 

List of JIRA ProjectsA comma separated list of JIRA projects (without space) that our server should use PROJECTX,PROJECTY
JIRA userThe login name of a user in JIRA with access to the projectsna (we don't need that for JIRA clouds)matrixuser
JIRA user's passwordThe password of the above userna (we don't need that for JIRA clouds)thesuperpasswordnoonewilleverfindIthink
Allow empty search expressionsIf the external tool can handle searches for empty strings (and returns something useful) this can be enabled by ticking this option.off
run default search when opening search dialogIf there are quick searches defined (see below), the first quick search can be run automatically when opening the link with existing issue dialog. (default) off
Quick searchesThis allows to add searches to the dropdown in "link with existing tickets' dialog. These searches are forwarded to the external tool, so for example they can contain jql expressions if the external tool is JIRA.

External Ticket Creation ConfigurationThis section needs to have at least one entry inside - for JIRA it must be a list of all projects / issue type for which a user can create tickets. For others like github which does not have this concept, you need also to add an entry, but the project id and type id can stay empty. 

Regex definitions to detect references to external item identifiers

These regex expressions are used when you want to refer to a ticket somewhere in a full text box. You can just type a ticket id which is matched by the rule and it will be replaced by a hyperlink to that ticket.

For this to work the regex must build different matching groups allowing you to extract the information needed to build the links, e.g. 

(PROJ)(-)([0-9]+) would matching PROJ-123 returning 4 matches 

  • $0 as PROJ-123
  • $1 as PROJ
  • $2 as -
  • $3 as 123

Using $0 to $3 you can than build the strings, defining the project, issue id and url.

e.g. the url could be


which would use to create the hypelink


Regex definitions to detect references to external item urls 

These regex expressions are used if you drag and drop an extranl link to a website into the task attachment control. If the dragged url matches the regex, a link between the matrix item and the external item will be established.

Works like the other regex tools (see above).


Look at the recorded webinar on Jira Integration: (direct link here)