Known Issues 2.2 and 2.3

 Version 2.3

Issue Id




Fix Version


Copying QMS project copies publication history

When copying a QMS project with content it also copies the publication history, therefore some wrong publications can show in the history.

The wrong publications can be removed from the history stored as project setting "lastPublication".

To be decided


Risk distribution chart legend in risk analysis section is ugly

There is some small artifact in the printed risk distribution graph in word and pdf.

You can either disable the graph or create the graph in HTML and copy and paste a screenshot in the document.



Risk zones shows id instead of label

When creating documents with a risk analysis section, the zone id was shown in the statistics block rather than the label.




Moving category in admin client moves to wrong position

In the admin client the reordering on fields and categories was sometimes one position off

Always move down not up, and refresh after each move.



Signature meaning shows id instead of label when DOC is read only

When a DOC item contained a signature meaning in a signature table, the table shows the id of the selected option rather than the display value.




Smart links show some characters as codes

If an item title contained some special html characters these are escaped when showing the item title in a smart link.




Onboarding project creation does not send email invitation

The project creation wizard did not sent emails to the created users.

Manually send emails from the admin client



_id_ macro was is replaced when creating SIGNs

When creating a sign the _id_ macro is not replaced by the id of the DOC.

Replace it manually after the SIGN was created.



Custom print sections do not cope with terms and abbreviations

Terms and Abbreviations used in Custom Elements (or in items included in Custom Elements) would not appear in the Terms and Abbreviations table in the document.

Include all terms or add them in another section.



Custom print section macros generate bad code

When putting multiple smart links to other BLOCKs in one BLOCK without any space in between the created code is wrong.

Put spaces in the between the smart links (also for the other categories)



Custom print sections macros are sensitive to capitalization of risk properties

The PRINT project is sometimes not able to pick the correct properties.

Use the generic properties as selector, instead of the names.



Custom print sections cannot render fields from folders

Only fields from items can be shown in custom section




Custom print sections macros cannot be saved if tables have empty rows

PRINT items with empty tables could not be saved

Enter some data in the tables before trying to save.



Numbered lists are rendered as bullet lists

When creating a document with an item with a numbered list, it sometimes printed as bullet list

This can be manually fixed by adding the following in the default CSS:

ol { list-style-type: decimal !important; } ol > li { list-style-type: decimal !important; }



Table cells truncated in UI

Some cells in tables were sometimes a bit truncated

Add an empty line after the text



Previewing a SIGN before signing it, sometimes causes a merge dialog

Previewing a SIGN before signing it, sometimes causes a merge dialog.

The warning can be ignored.



Redlining of DOCs vs SIGN does not take filters into account

When redlining a DOC vs a SIGN it does not use the currently selected filters of the DOC

You can create a temporary SIGN from the DOC and redline that.



DOC items cannot not be approved as template

If a the document reject option are enabled in the admin, templates can no longer be approved.

Disable the reject option - it is not useful for templates.



Project creation wizard is displayed in the admin client

It should not be there

Ignore it.



Label filter not used in all dashboards

The label filter doesn’t filter the TRACE or TEO dashboard.



Version 2.2

Issue Id




Fix Version


History in QMS not working

You created some category which is published as part of your quality manual website.

When you look at website you can see different revisions of items in that category but if you compare them the dialog box stays empty.

Ask to have hotfix deployed

2.2 Hotfix


QMS publications include titles of not approved procedures

You created a number of processes and work instructions and want to publish every time you finish one. In your publish website you can see the unpublished processes and work instructions but as they have not yet been approved there is only the title but no content. 

Ask to have hotfix deployed

2.2 Hotfix


QMS Publication does not work in copies of QMS project

When you get an error while publishing items it could be that you copied the project from another without the history. The publication process needs to know the history of the project as it allows you to compare published items with previously published items. 

Delete all the existing PUB items (as they refer to not existing revisions of processes) 

To be decided


Huge images are not visible in word /pdf documents

You have an item with an image which is bigger than a page of the PDF / Word document. If you create a DOC/SIGN which includes such an image the image will not be shown as word cannot handle this. Not this can be easily the case if you make a DrawIO diagram which is very large. 

Scale images to be smaller than your printed pages 



Faulty list of abbreviations

You have a document which includes abbreviations which are supposedly used in the document. But they are not. 


This is caused by the algorithm which check if the document contains the text of the abbreviation. If you now have abbreviations which are replace by something very simple, e.g. 'hell' it will find assume the abbreviation is used because there's an 'hello' in the text. 

A workaround is to only use abbreviation for long meaningful text. 

Alternatively create a manual list of used macros or one global abbreviation document.



Smart links are not generated in some table sections in documents

You added a generic table section to a DOC item and added some smart links like REQ-1 Item Categories or some macros like _ mymacro _. These are not resolved when printing the document. 

Instead of using a "generic table" use a "responsibilities" table. You can change the columns as needed. 



Importing RISKs from excel does not show correct risk properties

When importing risks from excel, the importer used the project wide risk configuration to determine the risk properties. If the configuration of the risk field into which the risks should be imported, the import UI does not show the correct fields.

You can copy the risk configuration from the risk field to the project setting. Note: the easiest is to do this by copy and pasting parts of the json configuration of the field as project setting (through the advanced settings). Don't hesitate to ask us to do this. 



Some columns of risk tables in pdf use different font

When exporting a risk FMEA table to word multiline text descriptions of risks use a different font compared to the rest of the document. 

Ask to have hotfix deployed

2.2 Hotfix


Calendar view only shows last 100 changes per day

When looking at the changes of a specific day the calendar only shows only up to 100 changes.

Ask to have hotfix deployed

2.2 Hotfix


Safari build in password manager popping up after login

After logging in the password manager shows a popup somewhere in the tree. 

Use another password manager 



Smart links don't show after full text search

When you have a smart link in a rich text field and run a full text search the actual link will be hidden instead of highlighted. 

If an item which matches the search does not highlight the search term, it's probably caused by this issue. Activating the rich text editor will show the search term highlighted. 



Sometimes text in tables is replaced by (...)

In some circumstances tables will not break the text correctly when looking at them on screen. 

Resize the column a little. 



Document download button indicates wrongly that document is filtered

This can happen if if you copy a document with a filter from a project with the label to another project where the label does not exist. 

Ignore the warning. 



Context frames shows items which should be filtered

If you have the context frame enabled showing downlinks you might have some category disabled (e.g. XTC). There still might be XTCs displayed. This can happen if multiple trace paths exist from the selected item to the category. 

Check and un-check the checkbox for the category (e.g. XTC) and they will be filtered out. 



Design review labels cannot be unlocked

If a design review label was also used as a lock it was impossible to unlock it once set. 

Ask to have hotfix deployed

2.2 Hotfix


Cannot add Design Review Label to Filter Menu

When specifying in a group name for the filter menu of a design review label it's not saved:

The setting can be added manually through he advanced configuration:



If category is readonly and has dropdown it cannot be unlocked

have a XTC
add gate
make gate lock
make gate unlock
try to save
does not work (scripting error) in drop down

Remove the locking in the admin client, unset the lock and make the label lock again.

2.2 Hotfix


Copy paste traceability dashboard from folder does not work

If you create a traceability dashboard from a category folder you cannot copy and paste it into a document.

You can go to the TOOLS > Dashboard section and select the category to include in the dashboard.

The result is the traceability for one category which can be copied and pasted.



Risk table does not fit word document

the risk table is bigger than the page in word

  1. print landscape

  1. use bigger page

  1. create as pdf

  1. if you need a word document fix it like this:



History compare does not show all changes

When comparing two revisions of an item it's possible that some details are rendered outside the visible area

It's possible to select more revisions, to compare - eventually the details should become visible.

There is also a hotfix which can be installed.

2.2 Hotfix


Headers in word/pdf documents wrong

If you have a project with a category F with folders

  • F-A-1

    • F-A-2

      • F-A-3

        • F-A-4

And you create a document selecting F-A-3 for list of item references with the document setting to let Matrix create the numbers (don't rely on word) , the document shows a weird numbering with a 0 in the number, like

like 1.0.1 F-A-3 while it should it should be 1.1 F-A-3

Ask us to install a patch

2.2 Hotfix


Zen mode does not show complete DOC

DOC items do not render fields with smart text macros when viewed in Zen mode.

Download the document as html



Missing published procs

if an item is published
you move it out of a folder
delete the folder
publish some other changes, it disappears from publication

Keep or restore all folders that used to contain items. Ask us if this needs to be done



Version of review items is not added

Have a review which displays the version behind the review items ID xxx (version Y)
if the project is very large it is possible that the user fills out the form before finalizing the call to get all items' versions. That leaves in the table xxx (version )

After selecting the items and before clicking on save - wait for a while (up to 30 seconds in large projects).



XTC Preset Field Not Shown

If a field used in an XTC has a help text, it cannot be shown using the "Preset Fields" feature in the configuration of tests.

Remove the help of the field.



Reviews with custom results did not render correctly

If a design review control had a custom dropdown assigned, a list of items in a document showing the review, did not show the results of the review.

Merge the review results dropdown, in the dd_reviewOptions dropdown. 



Publication of smartlinks with a + did not publish the title

When using smartlinks with the + option (rather than !) the published site did not show the title

Use smart links with !



With external authentication user cannot change signature password in client

If external authentication tools are used in the combination with specific signature passwords, the users cannot change the signature password in the client-

The signature passwords can be changed in the admin client.



Risk analysis pie charts stopped working

When printing the a risk analysis section the subs sections showing charts with the risk distribution don't show the graphs anymore, only the statistics.

Create the document as normal, copy the statistics into excel and create charts in excel.

Paste the images of the charts into a rich text section in the document.



The JIRA issues list window doesn't shows the special characters correctly

The Jira task view does not show special characters, e.g. ä is shown as ä